October 02, 2017 — By libsys

Users of iPads and iPhone who have upgraded to iOS 11+ need to install the New Isabel app to continue to use Isabel.  Here's what you need to do:

  1. Existing users - Delete the Isabel app from your device and follow the instructions below.
  2. New Users  - Follow the instructions below.
  3. From a device connected to the LLU/MC wired or wireless network, go to either Isabel-Adult or Isabel-Pediatrics. 
  4. Click on the "Mobile Access" link.  Take note of the UserID and Password displayed.  Select Logoff.
  5. You will be on the main Isabel homepage (https://www.isabelhealthcare.com), save the shortcut to your home screen. Click on the new home screen icon – select ‘login’ and enter the UserID and password you noted earlier, check ‘remember me’ to save login details.

NOTE: iPhone  - Safari users will need to  disable  “Block Pop ups” in  Settings in order to get to the linked resources.   Settings >> Safari >> Block Pop-ups OFF